Terms and Conditions
$666.00 USD
Updated: March 25th 2022
AGREEMENT
By purchasing from Night of the Palemoon you are automatically agreeing to the Terms & Conditions as laid out below.
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ORDER CANCELLATION
We do not accept cancellations after 2 weeks of placing an order. No Exceptions.
All shirt preorders are non refundable as they are made upon request.
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SHIPPING
IF YOU CANNOT BE PATIENT DO NOT ORDER
Should you need to change your address, please contact us if the order has not shipping but please note that this is NOT GUARANTEED.
Make sure your address is correct before placing the order the first time!!
LPs ship separately from Tapes, CDs, or in house Shirts. Print on demand shirts ship separately from all of the above.
You will need to place a separate order if you are ordering LP(s) should this rule not be followed then your order will automatically be cancelled.
NO EXCEPTIONS
INTERNATIONAL
ALL INTERNATIONAL ORDERS MUST HAVE A VALID PHONE NUMBER AND EMAIL ADDRESS.
International customers, we will try to ship everything all together, although we are not responsible for any damages or losses that occur in transit
International shipping costs have become ridiculously high and we have no control over this. Shipping surplus will be refunded if any. Purchase at your own risk.
Shipping times are still much longer than usual. Orders leaving the US, in some cases, could take up to or more than one month to arrive.
We are also currently not shipping to Australia or New Zealand. This is due to news that customs is not taking any parcels from USPS.
All orders are shipped with registered shipping via USPS. Please double check your email when placing an order. Shipping confirmation including tracking number will be hereby sent to this email once shipping label for your order has been created.
Shipping and Processing can takes from 1 to 3 weeks, depending on order volume.
If you cannot be patient then do not order.
Delays are always possible.
Once the product has been dispatched to the delivery service, the risk of loss passes to the customer. We are NOT responsible for any damages or losses that occur in transit.
NO HOLDS
NO COMBINING ORDERS
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DAMAGES, LOSS & REFUNDS
If the product is received damaged in the post, or gets lost during transit, Night of the Palemoon must be notified immediately. We will contact the delivery service who will be responsible for addressing and compensating the damage claim. This procedure can take up to 6 weeks. Once and IF we have received the compensation we will immediately refund your funds to PayPal address used on placing the order.
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RETURNS
If an order is failed to deliver or not picked up by our customer then it will be returned to us. This takes multiple weeks, sometimes even couple of months. To reship them we will charge full shipping costs.
Wrong Address - If you provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you (if and as applicable).
We do not accept returns on delivered goods.
PRINT ON DEMAND PRODUCTS
Any claims for misprinted/damaged/defective items must be submitted within 4 weeks after the product has been received.
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